Travel insurance
ANZ Travel Protector is no longer available to purchase.
If you have an active policy, you can still submit a claim and contact Emergency Assistance.
We'll help you figure things out
Existing customers
For questions about your existing policy, please contact Allianz Partners New Zealand who provided ANZ’s Travel Protector Travel Insurance by calling 0800 833 123.
You can also refer to the policy document for full details of the terms, conditions, limits and exclusions of your existing policy.
Making a claim
Allianz Partners issued and manages ANZ Travel Protector, underwritten by Allianz Australia Insurance Limited ABN 15 000 122 850 (incorporated in Australia) trading as Allianz New Zealand. Allianz Australia Insurance Limited has an AA- insurer financial strength rating given by Standard & Poor’s (Australia) Pty Limited. A full description of the rating scale is available from the Allianz website.
Allianz Partners have a dedicated claims team to help you. If you need to make a claim, you can:
- Claim online.
- Call Allianz Partners on 0800 833 123. International +64 9 488 1648 (toll charges apply).
- Email Allianz Partners: claims@allianz-assistance.co.nz.
ANZ Premium Card Overseas Travel Insurance
ANZ Premium Card Overseas Travel Insurance is still available. To check your eligibility, please visit our ANZ travel insurance website.
Important information
Our financial advice provider statement has some important information you should know about ANZ and our financial advice services. Please take the time to read it.