We understand that making a claim often comes at a challenging time. We’re here to support you and help make this process as simple and as easy as possible. Please use the contact details below to discuss your claim.

Life insurance

Call 0800 658 585
E-mail claims@onepath.co.nz

House, contents, or car insurance

If your insurance policy is underwritten by Vero:
Call 0800 269 252
Intl no: +64 9 363 4192
E-mail anzinsurance@vero.co.nz

If your insurance policy is underwritten by TOWER:
Call 0800 100 660
Intl no: +64 9 369 2000

Travel insurance

Claims
Call 0800 833 123
Intl no: +64 9 488 1648
E-mail: claims@allianz-assistance.co.nz

Emergency assistance
Call 0800 486 686
Intl no: +64 9 486 6868 (reverse charge call through international operator)
Australia 1 800 554 114 (toll free)
UK 0500 893 893 (toll free)
USA 1 800 326 1543 (toll free)

Business insurance

Call 0800 252 461
E-mail claimsteam@crombielockwood.co.nz

Personal loan insurance

Call 0800 658 585
E-mail claims@onepath.co.nz

Credit card repayment insurance

Call 0800 883 012
E-mail onepathccriclaims@onepath.co.nz