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Manage your ANZ accounts

Step-by-step guides for using the ANZ goMoney mobile app and Internet Banking to update your contact details, find your account history and more.

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Find your ANZ customer number

You can usually find your customer number on the back of your ANZ credit and debit cards. 

If you're in goMoney, you’ll find your customer number in Settings.

If you can’t find your customer number, call us on 0800 269 296.




Open an ANZ bank account

You can apply for an ANZ bank account via the Apply & open menu in goMoney or Internet Banking, or our website. 

Before opening a bank account, check out the benefits, rates and fees of each to find which one might be right for you:




If you’re having trouble choosing, our tool can help you decide:



Looking for something else?

Close an ANZ bank account

Update your resident withholding tax rate

In Internet Banking select Your settings > Update your tax details and follow the prompts.

If you are a business customer, contact us on 0800 269 296.

For more information about resident withholding tax visit the IRD website, ird.govt.nz/rwt/

Update your contact details

Your new address will be updated on all of your accounts, including joint accounts, investment funds, KiwiSaver, and insurances, but not your loan account.

If you want to change or keep the address for a specific account only, call us on 0800 269 296, or +64 4 470 3142 if you are calling from overseas.


What is an authorised signatory?

An authorised signatory, or nominated signatory, is someone granted certain permissions on a bank account. The account holder will specify the authorised signatory’s level of access to the account, and how they can use the account, when they are added as a signatory.  

To make someone an authorised signatory on an account, you’ll need to contact us:

Find your account transaction history

If you need an export, see Export your account transaction history.


Download a guide

Important information

This material is for information purposes only. Please talk to us if you need financial advice about your situation and goals before getting a financial product. To talk to one of our team at ANZ, please call 0800 269 296. See our financial advice provider statement (PDF 39KB).

Eligibility criteria and terms and conditions apply to the ANZ goMoney app, Internet Banking, Phone Banking, Voice ID and Pay to Mobile. For details, see our ANZ Electronic Banking Conditions (PDF 138KB).

Android™ and Google Play™ are trademarks of Google LLC.

Apple, the Apple logo, iPhone, iPad, Apple Pay and Touch ID are trademarks of Apple Inc. registered in the US and other countries and regions. App Store is a service mark of Apple Inc. Eligibility criteria and terms and conditions apply to Apple Pay. For more information see Apple Pay with ANZ.