Accessing your cards in goMoney and Internet Banking
If you’re an existing ANZ customer, you can access your cards:
- In goMoney by selecting Cards
- In Internet Banking by selecting Your settings > Manage cards
The ANZ Visa Company Card is not available in goMoney or Internet Banking. Please talk to your Relationship Manager about managing your Company Card.
Personal cardholders
If your card isn’t listed, please contact us.
Business cardholders
If you’re not an existing ANZ customer, or you don’t have access to goMoney or Internet Banking, you’ll need a customer number to register. Please contact us and we’ll help get you set up.
Once you have access, you can manage your business card in goMoney and Internet Banking.
Set or change a PIN on your credit, debit or EFTPOS card
How to manage your cards in Internet Banking
Learn how to set or change a card PIN, report your card lost or stolen and order a replacement card in Internet Banking.
Apply for a credit, debit or EFTPOS card
You can apply for a personal ANZ credit, debit or EFTPOS card via the Apply menu in goMoney or Apply & open menu in Internet Banking, or our website.
Before you apply for a card for the first time, check that the rates, fees and limits are right for you:
Business cards
Before you apply for an ANZ business credit, debit or EFTPOS card for the first time, explore the cards we offer and choose the one that’s right for your business.
Expiry, activation and early replacement of credit, debit or EFTPOS cards
Your credit card bill, account and statements
Paying your credit card bill or account
Paperless credit card statements and statement alerts
You can choose to go paperless and get your personal credit card statements online instead of by post, in goMoney, Internet Banking or by calling us.
We recommend setting a statement alert, so you know when a new credit card statement is available.
Temporary transactions on your credit card account
You may see temporary transactions on your credit card account in goMoney or Internet Banking. These transactions restrict the money available on your card by the amount of the hold, authorisation or verification.
Lost or stolen cards
Lost or stolen credit, debit or EFTPOS card
If your card is lost or stolen, you should cancel it and order a replacement straight away, in goMoney, Internet Banking or by calling us. We’re available 24 hours a day, seven days a week:
- Credit card: Call us on 0800 658 044 or +64 9 522 3010 if you’re overseas.
- Visa Debit or EFTPOS card: Call us on 0800 650 535 or +64 4 470 5019 if you’re overseas.
A fee may apply for replacement cards. See ANZ Fees and Charges (PDF 166KB).
If you think your card is just misplaced, not lost, stolen or compromised, you can put a temporary block on it. This doesn’t cancel the card, and you can remove the block once the card is found.
Visa emergency services if you’re overseas
Temporary blocks on your credit, debit or EFTPOS card
Activating a temporary block on your card doesn’t report your card as lost or stolen. If your card has been lost or stolen see Lost or stolen card.
Your card settings and details
Increase or decrease your credit card limit
Add an additional cardholder to a credit card
Access linked ANZ personal bank accounts using your personal credit, debit or EFTPOS card
By linking an everyday or savings account to your credit card, you can use the CHQ or SAV options to access money in the linked account.
If you have an ANZ Visa debit or EFTPOS card for an everyday account, you can link another account to it and access that account using the SAV option.
See who may have your card details stored (Card Tracker)
Use Card Tracker to find out which retailers and service providers may have your personal credit card or debit details stored. Read about Card Tracker.
Find your dynamic security code and card details
Getting a credit on your ANZ Visa card
Receiving money into your credit or debit card account, for something like a refund or insurance claim, is known as an Original Credit Transaction (OCT).
Limits apply to how much money can be transferred to your card account within certain periods of time.
Close your credit card account
Download a guide
Important information
This material is for information purposes only. Please talk to us if you need financial advice about your situation and goals before getting a financial product. To talk to one of our team at ANZ, please call 0800 269 296. See our financial advice provider statement (PDF 39KB).
Eligibility criteria and terms and conditions apply to the ANZ goMoney app, Internet Banking, Phone Banking, Voice ID and Pay to Mobile. For details, see our ANZ Electronic Banking Conditions (PDF 138KB).
Android™ and Google Play™ are trademarks of Google LLC.
Apple, the Apple logo, iPhone, iPad, Apple Pay and Touch ID are trademarks of Apple Inc. registered in the US and other countries and regions. App Store is a service mark of Apple Inc. Eligibility criteria and terms and conditions apply to Apple Pay. For more information see Apple Pay with ANZ.