With the current COVID-19 restrictions, you may not be able to get your statutory declaration in the withdrawal forms witnessed, or get address or ID documents certified. While these restrictions are in place, here’s how we can help you complete your KiwiSaver withdrawal applications.
When can you make withdrawals?
KiwiSaver is designed as a long-term investment to help you save for your retirement. That's why generally, your money is locked away until you're 65. However you may also be able to withdraw funds:
You can usually start withdrawing from your KiwiSaver account when you turn 65.
If you joined KiwiSaver or a complying superannuation fund before 1 July 2019, you may be subject to a five-year membership requirement before you can start making withdrawals.
Once you turn 65, you can opt out of this ‘lock-in’ period by making a retirement withdrawal. However, it’s important to note that opting out means you’ll no longer be able to get Government contributions, and your employer can also stop their contributions.
Remember you don’t need to withdraw your savings as soon as you turn 65. You can keep them in your account, working for you, until you need them. The choice is yours.
New Zealanders are typically living longer so it’s important to understand how your savings will support you in achieving your retirement goals. To make the most of your retirement, it’s good to have a clear plan. That’s why we recommend you speak to a financial adviser to help you get the best from your savings. If you’d like some help, ANZ’s financial advisers can provide free advice tailored to your individual situation.
To make your first retirement withdrawal, simply download and complete a Retirement Withdrawal Form, and return it to us with certified identification and proof of residential address – see the form for details of what’s required. (You’ll only need to complete the statutory declaration and provide certified identification the first time you make a withdrawal.)
Please note that withdrawals can take up to 10 working days to process. We’ll update you on the progress of your application.
If you’ve been a member of KiwiSaver or a complying superannuation scheme for at least three years, you may be able to withdraw some of your money to put towards buying your first home, or land to build your first home on.
Here you’ll find how KiwiSaver can help you get into your first home, who is eligible and how much you can withdraw. You can also find out if you’re eligible for Housing New Zealand’s First Home grant.
If you move permanently to a country other than Australia, you can withdraw your funds after you’ve been overseas for at least one year. Please note that you can’t withdraw:
any Australian sourced funds (e.g. if you’ve transferred money from an Australian super scheme to your KiwiSaver account), or
any Government contributions you’ve received (these will be returned to the Government).
To apply, download and complete our Permanent Emigration Withdrawal Form. You’ll need to show evidence that you’ve permanently left New Zealand and are living overseas, and complete a statutory declaration – see the form for more details.